Client Services

Everything you would ask before ordering.

Our terms are written out in full rather than summarised. If anything is unclear, write to us before you order — client services replies within two working days.

• Worldwide Delivery & DutiesInsured, tracked and destination-checked shipping.Read
• Returns & CancellationsHow made-to-order and personalised pieces are treated.Read
• Care & Lifetime RestorationCaring for your piece, and the restoration service.Read
• AuthenticationVerify a serial and transfer ownership of a piece.Read