Worldwide Delivery & Duties
Every piece is dispatched from Cape Town, fully insured and tracked door to door, in a signed-for service that requires an adult signature on delivery.
Lead time
Pieces are made to order. Current making time is ten to sixteen weeks from confirmation, and your confirmed date is given in writing when the order is placed.
Where a specific hide is not yet in the register, we will tell you before taking the order rather than after.
Shipping
Shipping is by insured express courier, three to seven working days once the piece has been released from the atelier. Tracking is issued the day it leaves us.
We ship worldwide except to destinations where the import of game leather is restricted. If your destination is affected we will say so before payment is taken, not afterwards.
Duties, taxes and permits
Prices are shown exclusive of import duties and local taxes. Unless a landed-cost quotation is agreed in writing, duties and taxes are payable by the client on arrival.
Game leather requires export documentation from South Africa, and some countries require an import permit. We prepare and enclose the export paperwork for every shipment, and will confirm the requirements for your country before dispatch.
Questions
Write to clientservices@houseofmbali.com. Client Services replies within two working days.
Client Services replies within two working days. clientservices@houseofmbali.com
